{
  "page": {
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    "name": "Aha!",
    "url": "https://status.aha.io"
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    "indicator": "none",
    "description": "All Systems Operational"
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  "incidents": [{"name":"Some Aha! Builder applications unavailable.","status":"resolved","created_at":"2026-10-01T18:23:00.016Z","updated_at":"2026-10-01T18:56:43.627Z","monitoring_at":"2026-10-01T18:23:00.105Z","resolved_at":"2026-10-01T18:56:43.603Z","impact":"major","shortlink":"https://stspg.io/dltf6j0s17mf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-01T18:23:00.009Z","reminder_intervals":null,"id":"2jgll5zdbx8y","page_id":"kg9wbqnh5s2l","incident_updates":[{"status":"resolved","body":"Resolution is confirmed. 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Aha! Engineering has applied mitigations, and performance is now nominal. 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Engineering has identified the problem and is working towards a solution.","created_at":"2026-02-18T13:51:42.391Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-18T13:51:42.391Z","display_at":"2026-02-18T13:51:42.391Z","deliver_notifications":false,"tweet_id":null,"id":"l0b1jxmyvzq6","incident_id":"k8q1f4mmqxrm","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Aha! application","created_at":"2018-04-24T16:57:26.623Z","updated_at":"2026-07-29T14:21:15.177Z","position":1,"description":"The Aha! web application and API.","showcase":true,"start_date":null,"id":"9dtkbkc50h8s","page_id":"kg9wbqnh5s2l","group_id":null}]},{"name":"Elevated Error Rates for some customers","status":"resolved","created_at":"2026-02-10T14:30:00.000Z","updated_at":"2026-02-10T14:33:21.339Z","monitoring_at":null,"resolved_at":"2026-02-10T14:30:00.000Z","impact":"none","shortlink":"https://stspg.io/kdw0vd7vrhnz","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-10T14:33:21.282Z","reminder_intervals":null,"id":"9vb4c3jkmr8t","page_id":"kg9wbqnh5s2l","incident_updates":[{"status":"resolved","body":"Some Aha! customers experienced elevated error rates between 7:26 AM and 8:52 AM EST.","created_at":"2026-02-10T14:33:21.330Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-10T14:33:21.330Z","display_at":"2026-02-10T14:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"bpf1fcmzdsj0","incident_id":"9vb4c3jkmr8t","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Slow performance for Aha! App","status":"resolved","created_at":"2026-02-03T15:03:23.238Z","updated_at":"2026-02-03T19:06:38.617Z","monitoring_at":"2026-02-03T15:03:23.334Z","resolved_at":"2026-02-03T19:06:38.598Z","impact":"minor","shortlink":"https://stspg.io/slqh4c1pr58k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-03T15:03:23.231Z","reminder_intervals":null,"id":"zcrjttnwyyw3","page_id":"kg9wbqnh5s2l","incident_updates":[{"status":"resolved","body":"The issue was fully resolved at 10:42 AM EST.","created_at":"2026-02-03T19:06:38.598Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-03T19:06:38.598Z","display_at":"2026-02-03T19:06:38.598Z","deliver_notifications":false,"tweet_id":null,"id":"9jq42zzcs8yq","incident_id":"zcrjttnwyyw3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Some customers would have experienced slow performance this morning from 9:07 AM EST until 10:02 AM EST. Aha! Engineering has implemented a fix and is continuing to monitor.","created_at":"2026-02-03T15:03:23.334Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-03T15:03:23.334Z","display_at":"2026-02-03T15:03:23.334Z","deliver_notifications":false,"tweet_id":null,"id":"l4b6bxmd9545","incident_id":"zcrjttnwyyw3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Aha! application","created_at":"2018-04-24T16:57:26.623Z","updated_at":"2026-07-29T14:21:15.177Z","position":1,"description":"The Aha! web application and API.","showcase":true,"start_date":null,"id":"9dtkbkc50h8s","page_id":"kg9wbqnh5s2l","group_id":null}]},{"name":"Degraded performance of the AI Assistant and Email Deliverability","status":"resolved","created_at":"2025-10-20T14:18:42.088Z","updated_at":"2025-10-20T22:16:20.809Z","monitoring_at":"2025-10-20T21:06:37.480Z","resolved_at":"2025-10-20T22:16:20.790Z","impact":"minor","shortlink":"https://stspg.io/9wkz5qv9dvm6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T14:18:42.081Z","reminder_intervals":null,"id":"33qv4mh6zpt3","page_id":"kg9wbqnh5s2l","incident_updates":[{"status":"resolved","body":"All Aha! functions have fully recovered, and we are currently processing through a backlog of asynchronous jobs. AWS is reporting that their incident has largely resolved, and Aha! is not affected by the few remaining services which are still degraded.","created_at":"2025-10-20T22:16:20.790Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T22:16:20.790Z","display_at":"2025-10-20T22:16:20.790Z","deliver_notifications":false,"tweet_id":null,"id":"57sc78wsq3xd","incident_id":"33qv4mh6zpt3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"degraded_performance","new_status":"operational"},{"code":"28493thzvwmn","name":"Webhook processing","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Background job processing and other functions are almost fully recovered. Aha! Engineering is continuing to monitor the system and make changes necessary to restore full functionality.","created_at":"2025-10-20T21:06:37.480Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T21:06:37.480Z","display_at":"2025-10-20T21:06:37.480Z","deliver_notifications":false,"tweet_id":null,"id":"q586j30hh4mk","incident_id":"33qv4mh6zpt3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"28493thzvwmn","name":"Webhook processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are observing recovery of webhook and background job processing, but full resolution is expected to take some time. Engineering continues to monitor.","created_at":"2025-10-20T19:01:26.391Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T19:01:26.391Z","display_at":"2025-10-20T19:01:26.391Z","deliver_notifications":false,"tweet_id":null,"id":"wnlp1zrh0cz5","incident_id":"33qv4mh6zpt3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"28493thzvwmn","name":"Webhook processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to monitor the underlying incident with AWS, and are noting failures in background job processing as well. Engineering is continuing to work to ensure quality of service.","created_at":"2025-10-20T16:10:16.501Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T16:10:16.501Z","display_at":"2025-10-20T16:10:16.501Z","deliver_notifications":false,"tweet_id":null,"id":"699k6jysx972","incident_id":"33qv4mh6zpt3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"28493thzvwmn","name":"Webhook processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Webhooks from integrations are being captured, but are experiencing delays in processing due to the same root cause.","created_at":"2025-10-20T14:24:38.808Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T14:24:38.808Z","display_at":"2025-10-20T14:24:38.808Z","deliver_notifications":false,"tweet_id":null,"id":"0t7zq87tm821","incident_id":"33qv4mh6zpt3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"28493thzvwmn","name":"Webhook processing","old_status":"operational","new_status":"degraded_performance"}]},{"status":"identified","body":"The AI Assistant and Email Deliverability are both experiencing degraded performance as a result of a widespread AWS outage. Aha! engineering is monitoring the situation and working to restore quality of service.","created_at":"2025-10-20T14:18:42.182Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T14:18:42.182Z","display_at":"2025-10-20T14:18:42.182Z","deliver_notifications":false,"tweet_id":null,"id":"j6p5b1j7tj4y","incident_id":"33qv4mh6zpt3","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Aha! application","created_at":"2018-04-24T16:57:26.623Z","updated_at":"2026-07-29T14:21:15.177Z","position":1,"description":"The Aha! web application and API.","showcase":true,"start_date":null,"id":"9dtkbkc50h8s","page_id":"kg9wbqnh5s2l","group_id":null},{"status":"operational","name":"Webhook processing","created_at":"2018-04-24T16:57:26.641Z","updated_at":"2025-10-20T22:16:20.759Z","position":3,"description":"The system for processing webhooks from integrated third party tools including: Jira, VSTS, Rally (CA Agile Central), etc.","showcase":true,"start_date":null,"id":"28493thzvwmn","page_id":"kg9wbqnh5s2l","group_id":null}]},{"name":"Application not available","status":"resolved","created_at":"2025-09-11T03:50:00.000Z","updated_at":"2025-09-11T04:21:29.809Z","monitoring_at":null,"resolved_at":"2025-09-11T03:50:00.000Z","impact":"none","shortlink":"https://stspg.io/ghpddd5l6wvg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-11T03:50:00.000Z","reminder_intervals":null,"id":"zzbw5cvthdhh","page_id":"kg9wbqnh5s2l","incident_updates":[{"status":"resolved","body":"Aha! was not available for some customers for approximately 5 minutes. Service has been fully restored.","created_at":"2025-09-11T04:15:52.514Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-11T04:21:29.803Z","display_at":"2025-09-11T03:50:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"8fkgwwt0xk0n","incident_id":"zzbw5cvthdhh","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Aha frontend assets are loading incorrectly.","status":"resolved","created_at":"2025-07-23T02:49:39.000Z","updated_at":"2025-07-23T02:51:14.069Z","monitoring_at":null,"resolved_at":"2025-07-23T02:51:14.054Z","impact":"major","shortlink":"https://stspg.io/bkgpb9dj3nz7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-07-23T02:49:39.000Z","reminder_intervals":null,"id":"p2lnr66x9vl4","page_id":"kg9wbqnh5s2l","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-07-23T02:51:14.054Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-23T02:51:14.054Z","display_at":"2025-07-23T02:51:14.054Z","deliver_notifications":false,"tweet_id":null,"id":"gk2qc27k786p","incident_id":"p2lnr66x9vl4","custom_tweet":null,"affected_components":[{"code":"9dtkbkc50h8s","name":"Aha! application","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Aha! frontend assets are loading incorrectly. 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}
